1. Information We Collect
Personal Information
- Email address (required for account creation)
- Name (optional)
- Payment information (processed securely by our payment provider)
- Communication preferences
Usage Data
- Backtest queries and results
- Platform usage patterns and features accessed
- Browser type, device information, and IP address
- Performance and error logs
2. How We Use Your Information
We use the collected information to:
- Provide and maintain the Service
- Process your transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Improve and optimize the Service
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues
3. Data Storage and Security
We implement industry-standard security measures to protect your data:
- All data is encrypted in transit using TLS/SSL
- Data at rest is encrypted using AES-256
- Access to personal data is restricted to authorized personnel only
- We regularly audit and test our security measures
4. Data Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Payment processors, hosting providers, and analytics services that help us operate the Service
- Legal Requirements: When required by law, subpoena, or other legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Analytics
We use PostHog for analytics to understand how users interact with our Service. PostHog helps us improve the platform by tracking:
- Page views and feature usage
- User flows and navigation patterns
- Performance metrics
You can opt out of analytics tracking in your account settings.
6. Cookies
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze platform usage
You can control cookies through your browser settings.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt out of marketing communications
To exercise these rights, contact us at privacy@portfoliosignals.com
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. If you close your account, we will delete your personal information within 30 days, except where retention is required by law.
9. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. We ensure appropriate safeguards are in place for such transfers.
10. Children's Privacy
The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@portfoliosignals.com